by Simon Crowther | Sep 10, 2020 | Training
We all want to provide great person-centered care. And that means working together to make sure care is personalised, safe and seamless. A mock CQC inspection can help to make sure you’re compliant with the latest regulations affecting the service user experience and...
by Simon Crowther | Sep 3, 2020 | Training
Are you up to scratch with your infection control and prevention measures? That’s what the CQC will assess as part of their safety key line of enquiry (KLOE). You need to fully comply with NICE infection and prevention control standards to achieve an Outstanding...
by Simon Crowther | Aug 27, 2020 | Training
Leadership has a huge impact on your reputation and the quality of care you deliver. Outstanding leadership makes your services exceptional and distinctive. It means delivering high-quality person-centered care, promoting a fair and open culture, and supporting...
by Simon Crowther | Aug 20, 2020 | Training
In this series of blogs, we’re breaking down how to go from a Good to Outstanding CQC rating in a number of areas. Nutrition sits under the effective key line of enquiry (KLOE). When the CQC rates how effective you are, it wants to see how you achieve good outcomes...
by Simon Crowther | Aug 13, 2020 | Training
Effectively managing medicines can be a minefield. You need to comply with strict regulations. You need to make sure staff are properly trained to administer, record and dispose of medicines correctly. There is no room for error. A mock CQC inspection can help ensure...