5 Ways to Improve the Service User Experience

5 Ways to Improve the Service User Experience

We all want to provide great person-centered care. And that means working together to make sure care is personalised, safe and seamless. A mock CQC inspection can help to make sure you’re compliant with the latest regulations affecting the service user experience and...
Infection Prevention and Control

Infection Prevention and Control

Are you up to scratch with your infection control and prevention measures? That’s what the CQC will assess as part of their safety key line of enquiry (KLOE). You need to fully comply with NICE infection and prevention control standards to achieve an Outstanding...
Is Your Leadership Outstanding?

Is Your Leadership Outstanding?

Leadership has a huge impact on your reputation and the quality of care you deliver. Outstanding leadership makes your services exceptional and distinctive. It means delivering high-quality person-centered care, promoting a fair and open culture, and supporting...
Putting Outstanding Nutrition on the Menu

Putting Outstanding Nutrition on the Menu

In this series of blogs, we’re breaking down how to go from a Good to Outstanding CQC rating in a number of areas. Nutrition sits under the effective key line of enquiry (KLOE). When the CQC rates how effective you are, it wants to see how you achieve good outcomes...
How To Effectively Manage Medicines

How To Effectively Manage Medicines

Effectively managing medicines can be a minefield. You need to comply with strict regulations. You need to make sure staff are properly trained to administer, record and dispose of medicines correctly. There is no room for error.  A mock CQC inspection can help ensure...

Pin It on Pinterest