by Simon Crowther | Nov 15, 2021 | Uncategorised
How to create a COVID-safe visiting policy Being able to visit our loved ones is crucial for our wellbeing, but the pandemic has made this challenging in a care setting. To keep service users safe, you need to create a policy for visitors coming into the care setting....
by Simon Crowther | Oct 18, 2021 | Uncategorised
How to provide culturally appropriate care Person-centred care is about more than meeting an individual’s physical needs. It involves being sensitive to their cultural identity, heritage and beliefs. A person’s cultural identity includes their ethnicity, nationality,...
by Simon Crowther | Jul 30, 2021 | Training
Desktop audits, phone interviews and digital quality assurance inspections are becoming increasingly popular to make sure care companies are meeting CQC regulations when the inspector can’t be there in person. A mock CQC inspection is a great way to get ready for...
by Simon Crowther | Jul 22, 2021 | Training
A care plan is the single most important document relating to someone’s care and wellbeing. It’s the cornerstone of the service you’re providing to your service users and the key to delivering person-centred, individualised care. During a mock CQC inspection, we’ll...
by Simon Crowther | May 6, 2021 | Training
Is your service CQC ready? When it comes to inspections, one thing I see a lot is managers taking on the task of getting CQC-ready without involving the wider team. Getting the team on board for a mock CQC inspection is a really good way to get everyone working...