5 Ways to Improve the Service User Experience

5 Ways to Improve the Service User Experience

We all want to provide great person-centered care. And that means working together to make sure care is personalised, safe and seamless. A mock CQC inspection can help to make sure you’re compliant with the latest regulations affecting the service user experience and...
Infection Prevention and Control

Infection Prevention and Control

Are you up to scratch with your infection control and prevention measures? That’s what the CQC will assess as part of their safety key line of enquiry (KLOE). You need to fully comply with NICE infection and prevention control standards to achieve an Outstanding...

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